Creator Confidential

I’m Lucie Fink, video producer, digital creator, and former host at Refinery29. Over the past decade, I’ve built an audience of 1M+, reached hundreds of millions of viewers, and partnered with world-class brands. Every two weeks, I pull back the curtain and share the exact strategies and creative frameworks I use so you can grow faster, smarter, and with the right audience.

Today’s read: 14 minutes

In 2019, I made my first hire: a social media assistant. I had just left Refinery29 and realized pretty quickly just how deep in over my head I was. This assistant helped with formatting newsletters, writing captions, and the occassional video edit. Fast forward to today: it’s 2026 and I now have a team of 20 people working with me every single day. This week, I'm breaking down exactly how I've structured my business like a true media company, who these people are, what they do, and how this evolution happened over time.

This issue includes:

  • 👥 The full breakdown of my 20-person team (roles, responsibilities, compensation structures)

  • 💼 How I've organized different "departments" within my business

  • 📈 The hiring journey from zero employees to a full-scale operation

  • 💡 Lessons I learned about when to hire, when to outsource, and when to DIY

Let’s start with when I first realized I needed to start outsourcing some work:

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